INTRODUCTION
Bliss Bowls & Smoothies LLC (“we,” “us,” or “our”) is committed to protecting
the privacy and security of your personal information in accordance with all
applicable laws. We collect and process your personal data fairly and lawfully
to support our legitimate business operations.
This Privacy Policy outlines how we collect, use, disclose, and protect your
personal information when you visit our website, blissnbowl.com, including all
associated pages (collectively, the “Site”).
Please read this Privacy Policy carefully in its entirety. If you do not agree with
its terms, you should not access the Site, place an order, or use our services.
We reserve the right to modify this Privacy Policy at any time. Any changes
will be effective immediately upon posting the updated version on the Site,
and we will indicate the latest revision by updating the “Last Updated” date.
You are encouraged to review this Privacy Policy periodically to stay informed
about how we are protecting your information.
Your continued use of the Site following the posting of any changes
constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy or how we handle your
personal information, please contact us using the information provided at the
end of this policy.
COLLECTION OF YOUR PERSONAL INFORMATION
We may collect personal information about you in various ways, including both
directly and indirectly. This information may be provided voluntarily by you,
collected automatically when you interact with our Site, or received from third
parties acting on your behalf.
By accessing the Site, submitting personal information to us, or using our
services—including making purchases—you consent to the collection, use,
disclosure, and processing of your personal information as described in this
Privacy Policy, as it may be updated from time to time.
PERSONAL INFORMATION
For the purposes of this Privacy Policy, the term “personal information”
refers to any information that identifies, relates to, describes, is reasonably
capable of being associated with, or could reasonably be linked—directly or
indirectly—to an identifiable individual or household.
Personal information does not include publicly available information, de-
identified data, or aggregated consumer information that cannot reasonably
be linked back to an individual.
Personal Information You Voluntarily Provide
We collect personal information that you voluntarily provide to us through your
interactions with the Site and our services. This includes when you:
● Visit or interact with our Site
● Communicate with us via email, chat, or customer support
● Sign up for our email list or newsletter
● Place an order or make a purchase
● Participate in promotions or surveys
● Provide or update your information in your account or our records
The types of personal information we may collect include, but are not limited
to:
● Contact Information: Your full name, names of your family members (if
relevant), mailing/shipping/delivery address, email address, and
telephone number. This information is used to fulfill orders,
communicate with you, and send newsletters or promotional materials,
as applicable.
● Payment Information: Data related to your payment method, such as
credit card number, expiration date, and card brand, may be collected
when you make a purchase, return or exchange an item, or request
information about our services.
Note: Bliss Bowls & Smoothies stores only a limited portion of the
financial information directly. All payment processing and storage of
sensitive financial data is managed by our third-party payment
processor, Square. We encourage you to review Square’s Privacy
Policy and contact them directly with any questions regarding the
security or use of your payment information.
Additional Personal Information You May Voluntarily Provide
You may also choose to provide us with other types of personal information,
including when placing orders for food or merchandise or engaging with our
customer support channels. While we do not specifically request sensitive
data—such as details about your health or dietary preferences—some
customers may voluntarily disclose such information via online chat, emails,
posts, or direct customer service interactions.
Personal Information Provided by Third-Party Sources
We may receive personal information about you from third-party sources. For
example, personal information such as your contact and order details may be
shared with us by the third party managing our mobile application and
customer loyalty rewards program, which is operated by Tap Mango.
Tap Mango collects and processes this information independently when you
use our mobile app or participate in the loyalty program. We encourage you to
review Tap Mango’s privacy policies and terms for details about their
practices regarding personal information.
Data from Contests, Giveaways, and Surveys
When you choose to participate in any contests, promotional giveaways, or
surveys we offer, you may be asked to submit additional personal information.
The information collected in these cases is used to administer the promotion,
contact winners, and improve customer experience.
Electronic Information Automatically Collected
We may also collect certain information automatically when you access and
interact with the Site. This includes, but is not limited to:
● Your IP address
● Browser type and device identifiers
● Operating system
● Access times and session duration
● Referring and exit pages (i.e., web pages visited immediately before
and after using the Site)
If you access the Site using a mobile device, we may collect additional
information such as:
● Your device’s advertising ID
● Device model and manufacturer
● General or specific location data (geo-location), which may be used to
offer location-based services or promotions
This automatically collected data helps us improve Site performance,
personalize content, and ensure the security and reliability of our services.
USE OF YOUR PERSONAL INFORMATION
We use your personal information—including your contact and payment
details—to process and fulfill your orders and to support our broader business
operations, such as customer communications and promotional efforts.
Accurate personal information allows us to provide you with a seamless,
efficient, and personalized experience when interacting with the Site.
Specifically, we may use your information for the following purposes:
● To process, fulfill, and manage orders, payments, returns, and other
transactions
● To email you regarding your order status, account, or related inquiries
● To deliver newsletters, promotional offers, discount codes, and targeted
advertising
● To administer contests, giveaways, and promotions
● To respond to customer service requests and inquiries
● To solicit feedback and improve the customer experience
● To remember your preferences and enhance future interactions with the
Site
● To compile anonymous or aggregated statistical data for internal
analysis or third-party use
● To monitor usage patterns, website traffic, and trends to optimize Site
performance
● To prevent fraudulent transactions and protect against unauthorized or
criminal activity
● To support internal business operations and strategic decision-making
● To fulfill any other purpose for which the information was voluntarily
provided
Your personal information will be retained only for as long as necessary to
fulfill the purposes outlined in this Privacy Policy, to meet our legitimate
business needs, or to comply with applicable legal and regulatory
requirements.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your personal information to third parties and service
providers under specific, limited circumstances, as described below. We do
not sell your personal information.
1. Legal Compliance and Protection of Rights
We may disclose your personal information when required to do so by law, or
if we believe such disclosure is necessary to:
● Comply with legal obligations or respond to lawful requests (e.g.,
subpoenas, court orders)
● Enforce our policies or investigate potential violations
● Detect, prevent, or address fraud, security issues, or technical problems
● Protect the rights, safety, or property of Bliss Bowls & Smoothies, our
customers, or others
This may include the sharing of information with law enforcement agencies or
third parties involved in fraud prevention.
DISCLOSURE OF YOUR PERSONAL INFORMATION (continued)
2. Service Providers
We may share your personal information with trusted third-party vendors and
service providers who perform various functions on our behalf. These services
may include, but are not limited to:
● Payment processing
● Website development and analytics
● Email and newsletter distribution
● Hosting and cloud storage
● Customer support
● Order fulfillment and shipping
● Administration of our loyalty rewards program and mobile application
● Marketing and advertising support
All service providers are contractually obligated to protect your information
and may only use it for the purposes for which we disclose it to them.
3. Online Postings
If you choose to interact with other users of the Site via community sections or
public forums, your name (if shared), profile information, and any personal
details or content you submit may be visible to others. This includes posts,
comments, or any other contributions made on the Site.
Please be aware that any information you choose to share in public areas of
the Site may be accessible and distributed beyond our platform. You are
solely responsible for the content you choose to post.
4. Third-Party Advertisers
We may partner with third-party advertising companies to deliver targeted
advertisements when you visit our Site. These companies may use cookies,
web beacons, pixels, and other tracking technologies to collect data about
your browsing activity across this and other websites to deliver ads tailored to
your interests.
In addition, we may share your email address with third-party service
providers for the purpose of building lookalike audiences—which allows us
to market to users with similar characteristics. Your email address is used
solely for this advertising function and is not provided to those third parties for
direct marketing purposes.
5. Our Business Partners
We may share your personal information with trusted business partners in
order to offer you certain products, services, or promotions. Additionally, we
may share information as necessary to administer or fulfill your orders when
those partners are involved in delivering or supporting the requested services.
6. Sale or Bankruptcy
In the event that Bliss Bowls & Smoothies undergoes a merger, acquisition,
corporate restructuring, sale of assets, or is involved in a bankruptcy
proceeding, your personal information may be transferred to a successor or
acquiring entity as part of that transaction. Such transfers may occur as part of
the evaluation of such transactions or in the course of legally required
procedures.
You acknowledge and agree that these transfers may occur, and that the
acquiring or successor entity may continue to use your information as set forth
in this Privacy Policy. However, they may choose not to honor certain
commitments previously made, depending on the terms of the transaction and
applicable laws.
7. Other Third Parties with Whom You Share Personal Information
We are not responsible for the actions or privacy practices of any third parties
with whom you choose to share your personal or sensitive information. If you
no longer wish to receive communications from such third parties, you are
solely responsible for contacting them directly and managing your
preferences.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We use a variety of tracking technologies—including cookies, web beacons,
tracking pixels, and similar tools—to enhance your experience on our Site and
to support marketing and analytics functions.
These technologies may be placed by us or by third-party vendors acting on
our behalf. They serve a range of purposes, including:
● Remembering user preferences
● Improving site performance and usability
● Delivering customized advertising based on your interests
● Measuring the effectiveness of our campaigns
● Analyzing traffic patterns and user interactions
Both session cookies (which expire once you close your browser) and
persistent cookies (which remain stored on your device until deleted) may
be used.
We also partner with third-party advertising and analytics providers who may
set cookies, pixels, or web beacons to collect data about your browsing
behavior across different websites. These providers help us better understand
our audience and deliver targeted advertisements more effectively.
Cookie Preferences
Most web browsers are set to accept cookies by default. You may choose to
adjust your browser settings to refuse or delete cookies, or to prompt you
before accepting a cookie. However, disabling cookies may limit the
functionality or availability of certain features on our Site.
For specific instructions on managing cookies, please refer to your browser’s
help documentation.
By continuing to use our Site, you consent to our use of cookies and similar
technologies, including those employed by third parties, as described in this
Privacy Policy.
Links to Third-Party Websites
Our Site may contain links to third-party websites, applications, or services
that we do not operate or control, including advertisements and external
resources. Once you navigate away from our Site using such links, any
information you provide to those third parties is no longer governed by this
Privacy Policy. We do not assume responsibility for, nor do we guarantee, the
privacy or security of your personal information on any third-party websites.
We encourage you to carefully review the privacy policies and practices of any
third-party site you visit and to take appropriate steps to safeguard your
personal information. Bliss Bowls & Smoothies is not responsible for the
content, privacy policies, or data protection practices of such third parties.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards
designed to protect the confidentiality, integrity, and security of your personal
information. These measures are intended to prevent unauthorized access,
disclosure, use, or modification of your data.
However, please be advised that no method of electronic transmission or
storage is completely secure. Despite our best efforts, we cannot guarantee
absolute security of your personal information. Any information shared or
transmitted online may be susceptible to unauthorized access or misuse by
external parties.
Children’s Privacy Policy
We do not knowingly solicit, collect, or market to individuals under the age of
13. If you are under 13, you should not use this Site, or provide any personal
information through it.
If we discover that we have collected personal information from a child under
13 without verified parental consent, we will promptly delete such information.
If you believe we may have collected information from a child under 13,
please contact us immediately using the details provided below.
Do Not Track (DNT) Signals
Some browsers offer a "Do Not Track" (DNT) setting that allows users to
signal their privacy preference not to be tracked across websites. Please note
that we do not currently respond to DNT signals or similar mechanisms
transmitted by web browsers.
Your Options Regarding Personal Information
Reviewing, Updating, or Deleting Your Information
You may request to review, correct, update, or delete your personal
information at any time by contacting us using the information listed below.
Please note that we may deny your request if we are legally required or
permitted to retain your information—for example, to comply with
recordkeeping obligations, prevent fraud, or resolve disputes.
Managing Communications From Us
If you no longer wish to receive emails, newsletters, or other communications
from Bliss Bowls & Smoothies, you may opt-out by:
● Contacting us using the contact details provided below; or
● Clicking the "Unsubscribe" link located in our email communications.
Please note that opting out of marketing communications does not affect our
ability to send you transactional emails related to your orders or customer
service inquiries.
Third-Party Communications
If you are receiving unwanted communications from third parties with whom
you have shared your personal information via our Site or otherwise, you are
responsible for contacting those parties directly to manage your preferences.
Bliss Bowls & Smoothies is not responsible for the handling or use of your
information by third-party entities once it has been disclosed.